FAQ

What payment methods does Pawsies accept?

At Pawsies, we strive to make the shopping experience convenient for our customers. Therefore, we accept various payment methods for online purchases. These include major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, we also accept alternative payment options such as PayPal, Apple Pay, and Google Pay to cater to a wide range of customer preferences. Rest assured, all transactions made on our website are secure and encrypted to protect your personal and financial information. If you have any further questions about payment methods or encounter any issues during checkout, please feel free to reach out to our customer service team for assistance. Thank you for choosing Pawsies for your shopping needs!
What is an FAQ section?

Some of our most popularly asked questions
What is Pawsies return policy?

At Pawsies, we want our customers to be completely satisfied with their purchases. If for any reason you are not happy with your purchase, you may return the item within 30 days of the original purchase date for a full refund or exchange. The item must be in its original condition with tags attached and accompanied by the original receipt. Unfortunately, we cannot accept returns on sale items or personalized/customized items unless they are defective. We strive to make the return process as easy as possible for our customers, so please feel free to reach out to our customer service team if you have any questions or need assistance with a return.
How do I track my order?

Tracking your order with Pawsies is easy! Once your order has been processed and shipped, you will receive an email with a tracking number and a link to track your package in real-time. Simply click on the link provided, and you will be able to see the current location of your package, as well as the estimated delivery date. If you have any questions or concerns about tracking your order, our customer service team is available to assist you. Just reach out to us via email or phone, and we will be happy to help. At Pawsies, we strive to provide our customers with a convenient and transparent shopping experience, and tracking your order is just one way we ensure that you are always in the know.